Conflict Management
Who Should Attend?
Employees who encounter interpersonal conflicts in the workplace and want to develop skills for resolving them effectively
What is this training for?
Conflict management training provides employees with strategies to manage interpersonal conflicts constructively, fostering a positive work environment and improving team dynamics
Learning Outcomes Participants will learn
Understanding of different conflict resolution styles and when to use them
Active listening and empathy skills to de-escalate conflicts and foster understanding
Techniques for negotiating win-win solutions and reaching consensus
Strategies for managing emotions and maintaining professionalism during conflict situations
Any Question?
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